Archive for the ‘laptop’ Category

November 8 2008

Keep Try To Find LAN Solution

Let’s said you’re already done and the problem can be isolated to a single station, next steps you need to do are:

  • Try a different network adapter, a fresh copy of the network driver software (without using any of the network software or configuration files presently found on that station – delete them if necessary).
  • Try accessing the network using a diagnostic tool from the existing network cable connection for that station. If the network connection seems intact, determine if only one application exhibits the problem.
  • Try other applications from the same drive or file system. Compare configurations with a nearby but operational workstation.
  • Try a fresh copy of the application software (again using none of the existing software or configuration files).
June 24 2008

Laptop Security

Laptop security precautions make users nuts. It all comes down this plaintive cry: “Why can’t I connect?” Or perhaps the better question is, why isn’t it easier to connect? Between passwords, screen locks, complicated procedures to log onto virtual private networks and the risk of getting booted off an “insecure” Wi-Fi connection, well, it’s not always easy for users to get online just anywhere.

And that’s as it should be, says Greg Fay, chief information security officer for the State of Iowa, who admits he gets lots of practice trying to justify this stance. Although Iowa is not guarding trade secrets, “there is always something we’re doing that we wouldn’t like the media to know about until it’s ready to go.”

June 16 2008

About Laptop Size

Laptops are either too large which causes users to complain about lugging all that extra weight around or they’re too small, which means no one can type on them. Finding a happy medium seems to elude many IT organizations.

Harvard Business School offers both standard and three quarter size laptops, but CIO Laster says his users are willing to trade weight for a larger screen and keyboard. “Most people just hate those three-quarter-size machines,” he says.

June 13 2008

Laptop Spawn Breed User

Laptops spawn a new breed of uber-entitled user. Fay really hates the fact that his users watch TV. Those glossy ads of people effortlessly using laptops in a diner, or on a mountaintop or while driving, all give his users ideas. Bad ideas. Ideas that make them expect that they can be online anywhere and everywhere.

“Television ads make everything seem so easy and apparently so secure. We are constantly fighting that tide,” he says. The problem, he explains, is that the very nature of mobile computing has given users the expectation that they ought to be able to work when and where they want to, regardless of what’s involved in supporting them.

June 10 2008

Wi-Fi Wild Wild West

The challenge of configuring laptops for wireless connectivity, and keeping them up to date, is probably the single biggest nightmare IT professionals face daily, they say.

IT must decide which air cards to use, and if they’re going to employ encryption or set up a VPN, and if so, for which employees and under what circumstances. Should the company support mom and pop providers for its users on the road, or only big, trusted carriers? What about employees with their own routers and networks in a home-office environment? The questions go on and on, as do the support issues, IT managers say.

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